Last updated: 20th July 2023
Welcome to Vevol Media Limited ("Vevol", “Vevol Media”, "we", "us" or "our"). Your privacy is of utmost importance to us, and we are committed to safeguarding and preserving the privacy of the personal data we gather about our customers and service users ("you" or "your").
2. What Personal Data We Collect and How
As part of our compliance with the Irish General Data Protection Regulation (“GDPR”), we responsibly collect, process, and manage specific personal data about you. This personal data might include, but is not limited to:
- Contact details such as your name, phone number, email address, your website URL, your location (city) and your company name. We collect these details when you fill in our Contact form.
- Information about your online interactions with us via cookies and other similar technologies, which may include details such as your IP address and geographical location.
- Any other additional information you may voluntarily provide to us as part of Vevol's market research activities.
All personal data that we process is collected directly from you. This collection may occur in person, over the phone, via text or email, or through our website when you submit a form, subscribe to a newsletter, or interact with our services.
3. Why We Use Your Personal Data and the Legal Bases for Processing
In the course of offering our services to you, we may use your personal data for a variety of purposes. The legal bases for this data processing include:
- Provision of our services to you: This involves processing necessary for the performance of a contract to which you are a party. If you do not provide the necessary data in these cases, we will be unable to deliver our services to you.
- Compliance with our legal obligations: This involves processing your personal data where it's necessary for compliance with a legal obligation to which we are subject.
- Sending marketing communications: With your consent, we may use your personal data to send you marketing communications about our services or other relevant business information via email or similar technology.
- Personalisation of your website experience: Based on our legitimate interest, we aim to enhance your browsing experience by personalising your visits to our website and making sure you can easily navigate and find the information you're looking for.
- Communication following your market research feedback: Also based on our legitimate interest, we might use your personal data to get in touch with you when you provide us with market research feedback. This allows us to continuously improve and ensure our services meet your expectations and remain relevant in the market.
You can choose to opt out of receiving marketing communications at any point by using the unsubscribe links in any marketing email we send. Once you opt out, we will suppress your details to ensure you no longer receive marketing communications.
4. How We Share Your Personal Data
For certain business operations, we may need to share your personal data with our vendors, partners, and third-party service providers. For example, this could include sharing data with providers who assist us in delivering our email marketing services.
We may also be required to share personal data with government authorities and/or law enforcement agencies for crime prevention or detection, if we are required by law, or if the data is necessary for a legal or contractual claim.
Please note that your personal data may be processed outside of Ireland, but we have taken measures to ensure that it enjoys similar levels of protection as it would within Ireland. These measures include:
- Ensuring that your personal data is only processed in a country which the Irish government confirms offers adequate data protection.
- Entering into Standard Contractual Clauses (SCCs) with our affiliates and providers and implementing additional safeguards, where necessary.
5. How Long We Retain Your Personal Data and How We Secure It
We keep your personal data for as long as it's necessary to provide you with our services, and for a reasonable period thereafter to enable us to meet our contractual and legal obligations and to address complaints and claims.
Once the retention period ends, your personal data will be securely deleted or anonymised. For instance, it may be aggregated with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
We make a concerted effort to ensure the secure processing of all personal data. We have implemented robust technical and organisational measures to safeguard your data from unauthorised access, usage, alteration, or destruction.
6. Your Rights and Choices
You have certain rights concerning your personal data under the Irish GDPR:
- The right to access your personal data and to request copies of it and information about our processing of it.
- The right to rectify any incorrect or incomplete personal data we hold about you.
- The right to withdraw your consent at any time, in cases where we are using your personal data based on your consent.
- The right to object to us using your personal data for our legitimate interests or for direct marketing purposes, including profiling for such purposes.
- The right to request the restriction of processing your personal data in certain circumstances.
- The right to request the erasure of your personal data in certain circumstances.
- The right to receive a machine-readable copy of your personal data, which you can then transfer to another service provider.
- The right not to be subject to a decision based solely on automated processing, including profiling, that has legal effects on you or similarly significantly impacts you.
You will not be charged a fee to access your personal data or to exercise any of the other rights. However, if your request for access is clearly unfounded or excessive, we may charge a reasonable fee or refuse to comply with the request.
To exercise any of your rights, please contact us at firstname.lastname@example.org. If you are unsatisfied with our response, you also have the right to lodge a complaint with the Data Protection Commission. Details can be found at https://www.dataprotection.ie/.
7. Links to Third-party Websites
Our website may include hyperlinks to websites owned and operated by third parties. These websites have their own privacy policies and we strongly advise you to review them separately before submitting any personal data. We do not have control over and are not accountable for these third parties' collection, use, and disclosure of your personal information.
8. How to Contact Us
Alternatively, you can email us at email@example.com. We will respond to your requests within a reasonable timeframe and in accordance with any applicable laws.